Customer Service & Return Policy
If you are not satisfied with your item, simply return it and we will refund the original cost of the auction less shipping. To return the item email us a request for a return shipping label. A return shipping label will be mailed to you. The shipping label must be used in order to receive credit for the item. The auction ID and reason for the return must accompany the item. The item must be returned in the same condition that it was received and it must be smoke free.

If the item is defective, do not hesitate to email us with the problem. Follow the return policy as stated above. When the item is received by us and upon inspection it is either defective or not as described, we will refund the full amount plus shipping.

For quicker response, please send all requests for returns to returns@theubershop.com.